Terms and Conditions

 

These terms and conditions apply to the use of the carson & co. website. Please read through the terms and conditions. If you do not agree with the terms and conditions do not use this Website. If you do access the Website, and/or place an order, you thereby agree to be bound by these terms and conditions set out below.

 

How to Order:

 

All orders can be placed on-line through the Website. Please do not e-mail your card details. No responsibility can be taken for the security of your details if given this way. All orders are subject to availability.

 

Acceptance of Order:

 

No order placed by you shall be deemed to be accepted by carson & co until carson & co. issues a written acknowledgement of your order or (if earlier) carson & co. delivers the goods to you.

 

Method of Payment:

 

All credit cards are processed through our payment gateway, Paypal.
No credit card details are stored on our site.
When paying with a credit card please ensure that the cardholder’s name and address are entered as it is shown on the card statement. No responsibility is taken by carson & co. for incorrect or incomplete details entered on the website and these orders will not be processed. We will take payment in US dollars and your payment card will be charged accordingly at the exchange rate determined by your card supplier. Once we have confirmed your card details and the details of the order your card will be charged for the goods and delivery charges except where noted for furniture deliveries. Goods are subject to availability and in the event that we are unable to supply the goods we will notify you immediately and provide a full refund of any charges made for these products

 

Pricing Policy:

 

Prices on carsonandco.com may vary on occasions from those found in other publications and third party websites or any brick and mortar shops . carson & co. is not responsible for the content, including prices displayed, of external internet sites or retail establishments.
If we discover an error in the price of the goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Prices shown other currencies are provided as a guide only.

 

Delivery:

 

We aim to ship as quickly as possible however, please note delivery times associated with the item you are ordering. as each item is made to order please allow us the time to properly make the desired product. We undertake to inform you of any subsequent change to the delivery time.
At this time we are unable to deliver to PO Boxes, so any delivery to such an address will not be able to be processed.
In the event that your order hasn’t arrived within a reasonable period of time please contact us. You will need to provide us with full details of the order.

 

Return of Goods Policy:

damaged merchandise:

product can only be returned with a written authorization and only if the product has suffered damage in shipping, if it has a flaw, or if the wrong item has been shipped. In this event, please email us at carsonco01@aol.com with the nature of the complaint and we will provide further instructions. item will either be replaced or repaired (in the case of an furniture order) as items have been made specifically for you we do not accept returns otherwise.

All items must still be unused, have their original packaging and labeling, and be accompanied by the original delivery note. Nothing in these conditions affect your statutory rights as a consumer. The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.)

ALL SALE ITEMS ARE FINAL SALE.

 

Errors and Omissions:

 

We strive to keep our website and publications accurate, up to date and error free. However, while every effort has been made to make them so, no responsibility can be accepted for errors and omissions. We reserve the right to alter our prices and specifications without notice.

 

Data Protection and Privacy:

 

Any details, which you provide to us from which we can identify you, are held and processed lawfully. Full details of our data protection, on-line security and privacy policies are available in our separate Privacy Policy.
Other sites, Advertisements and Links:

The website contains links to other sites and material created and supplied by third parties. carson & co. is not responsible any content not directly provided by ourselves.
Copyright:

Unless stated otherwise the copyright of the content of all website pages is owned by carson & co. The contents of this website may not be copied, reproduced downloaded, modified or used in any form without prior written permission from carson & co.
Jurisdiction:

The Courts of the United States of America shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use and these terms and conditions.

 

Complaints:

 

We aim to deal with all complaints as effectively as possible. In the first instance, your complaint may be emailed to carsonco01@aol.com. We will aim to acknowledge an email complaint within three days.

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Privacy Policy

 

At www.carsonandc.ocom, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations.
The information we collect about you when you become a member or place an order is only used to process your orders and to provide a more personalized experience on our site. However, to assure your security, we do not store any financial information. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information, however, carson & co. does not guarantee complete security of stored information.

 

How Do We Use the Information We Collect?

 

No credit card information is stored on the site.
When you become a carson & co member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

 

Correcting/Updating Your Personal Information

 

After becoming a ShopBloved subscriber you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the ‘My Account’ section, or the ‘Contact Us’ section.

 

 

Our Use of Log Files

 

When you visit our site we automatically log your IP address, your browser type and your access times. This is standard for every web server. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

 

Web Analytics

 

In addition, carson & co.  automatically collects information concerning your visit to the site. This is done by utilising standard javascript and server based web analytics software. Information collected may include the pages you visit, the time you spend on each page, whether you arrived via a search engine (such as Google or Yahoo) and other similar information. The information collected cannot be tied to an identifiable individual. No personally identifiable information is collected. carson & co. will share this information only with our contracted web development company. This information is collected to provide analysis of the web site and improve its usability and functionality.

 

Site Security

 

All carson & co. employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.

 

Communication

 

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders or 3) to learn about new product or shows we will be attending.

 

Legal Disclaimer

 

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law if this is necessary to comply with a current judicial proceeding, a court order or legal process served on our business.
Amendments
We may correct or supplement your address information in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs.

 

Our Use of Cookies

 

Cookies are pieces of information that your browser stores on your computer’s hard drive, which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

 

Your Feedback is Always Welcome

 

We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. Our contact details are as follows:
You can reach us via email at carsonco01@aol.com